Shipping Policy
Thank you for visiting and shopping at Letterbox Lamingtons! We are a UK-based home bakery offering fresh, handmade baked goods delivered straight to your door. Please review our shipping policy below:
📍 Shipping Locations
We currently ship within the United Kingdom only.
📦 Processing Time
All orders are freshly baked to order. Delivery dates are indicated by the selection made when checking out. If, for example, you have selected the item which indicates the delivery date as Tuesday, the lamingtons are baked on Sunday evening and posted with Royal Mail Tracked 24 on Monday morning.
🚚 Shipping Methods & Delivery Times
We ship via:
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Tracked 24 with Royal Mail
Shipping times are estimates and may vary due to courier delays or seasonal demand.
💸 Shipping Rates
Shipping costs are included at checkout and are a flat rate of:
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£3.50
📦 Packaging
We use eco-friendly, food-safe packaging designed to keep your baked goods fresh and intact during transit.
❗ Delivery Issues
We are not responsible for delays caused by the courier, incorrect addresses provided by the customer, or missed deliveries. Please ensure your delivery details are accurate. If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery with photos and order details so we can resolve the issue.
📬 Contact Us
For any questions regarding shipping or delivery, please email us at letterboxlamingtons@gmail.com